Last updated: 20 May 2026
1. Who we are
Litigo Legal Services (“Litigo”, “we”, “our”, or “us”) operates the website at litigolegal.com and provides legal services to clients in India. We are the data fiduciary for the personal information we collect about you.
For any privacy-related queries, contact us at info@litigolegal.com or call +91 97022 10875.
2. What information we collect
We collect the following categories of personal information:
- Contact information — name, email address, phone number, city, that you submit via our contact form, WhatsApp, or email.
- Matter information — any description of your legal matter you share with us, including documents you upload or send.
- Technical information — IP address, browser type, device information, pages visited, and timestamps, collected automatically when you visit our website.
- Cookies and analytics — we use cookies and analytics tools to understand how our website is used. You can disable cookies in your browser settings.
3. How we use your information
- To respond to your enquiry and provide the legal services you request.
- To send you scope documents, fee quotes, and case updates.
- To comply with our legal and regulatory obligations (including the Advocates Act, 1961, and the rules of the Bar Council of India).
- To improve our website and services through analytics.
- To send occasional service updates if you opt in.
4. Legal basis for processing
We process your personal data only when we have a lawful basis to do so, including:
- Your consent, which you can withdraw at any time.
- The need to perform a contract with you (your engagement letter or matter scope).
- Compliance with a legal obligation.
- Our legitimate interests in operating the website and improving our services.
5. Sharing your information
We don’t sell your personal data. We may share information with:
- Empanelled counsel we engage on your matter, under confidentiality obligations.
- Service providers (hosting, email, accounting) bound by data processing agreements.
- Regulators or courts when required by law.
All third parties are subject to attorney-client privilege and confidentiality obligations.
6. Security
We use reasonable technical and organisational measures to protect your data — encryption in transit, restricted access, and secure backups. No system is perfectly secure, but we take this seriously.
7. Retention
We retain your information for as long as necessary to provide our services and meet our regulatory record-keeping obligations (typically seven years for closed matters, in line with Indian law).
8. Your rights under the DPDP Act, 2023
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete information.
- Erase your personal data, subject to our legal retention obligations.
- Withdraw consent for processing we do on a consent basis.
- Grievance redressal — raise a complaint with our Grievance Officer or the Data Protection Board of India.
9. Grievance Officer
For privacy or data-related grievances:
Litigo Legal Services
Email: info@litigolegal.com
Phone: +91 97022 10875
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change. For material changes affecting how we use your data, we’ll notify you by email or a prominent notice on this page.